FAQ
Carpet and Upholstery Cleaning FAQs
Frequently asked questions
Payments And Cancelation Policy
Payments Accepted
We Accept All Major Credit/Debit Cards In Advance As Well As Checks Or Cash Upon Arrival.
Cancellation Policy
We Get It! Things Happen!
We Have Very Few Available Spots Per Day; To Ensure We Are Fulfilling An Efficient Schedule, All Cancelations Must Be Made 48 Hours Before Your Scheduled Appointment. This Gives Us Time To Book Other Appointments In This Window!
Cancelations Made Between 24 And 48 Hours Will Result In A 20% Cancelation Fee. It Becomes Substantially Harder To Fill Appointments The Closer We Get To A Time Slot!
Cancelations Made Between 0 And 24 Hours Will Result In A 40% Cancelation Fee. These Types Of Cancelations Rarely Give Time For Rescheduling.
If Customer Wants To Reschedule During The 48 Hour Window A 5% Rescheduling Fee Will Be Applied And All Other Fees Waved. No Fees For Cancelations And Reschedules Before 48 Hour Window.
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Give Us A Call And We Can Work With You! We Know Things Aren't Always In Your Control!
Satisfaction Guarantee
As A Small Business We Rely On Our Customer's Satisfaction! If There Is Any Problems With Your Service Please Reach Out Right Away. We Will Do Everything we Can To Make It Right!